Delivery 552198373559
Delivery 552198406327

delivery & returns

Latest delivery update

Standard Delivery Charges:

WHERE

SERVICE

COURIER

COST

DELIVERY ESTIMATE

GB

Standard

Hermes

£3

3-5 Working Days

GB

Next Day - Weekday 

DPD

£5.90

Order before 2pm weekdays for next day

GB

Next Day  - Weekend

Hermes

£5.90

Orders placed Fri after 2pm to 10am Sun will be sent Mon

Europe

Standard

DPD

£8.00

7-10 Working Days

USA

Standard

DPD

£12.00

5-8 Working Days

Rest of the World

Standard

DPD

£12.00

8-14 Working Days

GB DELIVERIES

  • Standard Delivery (Via Hermes): Free GB delivery on orders over £40 or £3 delivery for orders under £40 (3 – 5 working days, depending on your postcode)
  • GB Next Day Delivery - Weekday (Via DPD): Upgrade for £5.90 - Order by 2pm Mon-Fri.
  • GB Next Day Delivery- Weekend (Via Hermes): Upgrade for £5.90 - Orders placed between 2pm Fri and 10am Sun will be delivered on Mon.
  • Over a Bank Holiday, we’ll process your purchase the next working day. During sale, it may take a little longer.
  • During peak periods we may experience courier delays, please allow an additional working day before contacting customer services.

DELIVERY FAQS

  • Some home and perishable goods cannot be shipped to certain countries. Please check product pages to see if they are eligible to be shipped to your chosen country. 
  • In addition, new Brexit restrictions also prevent some products being sent to certain countries. 
  • If you’ve ordered more than one item and we’re delivering them separately, you’ll only pay for postage once.
  • We are currently not shipping to Northern Ireland or the Republic of Ireland. Please sign up to our newsletter to be the first to know when we will resume shipping to this region. 
  • Gibraltar, the Channel Islands and Isle of Man may incur additional shipping fees and longer delivery dates.
  • Unfortunately we currently are unable to send items to PO Box or British Forces Post Offices (BFPO) addresses.

 

EUROPEAN DELIVERIES

  • Standard Delivery (Via DPD): £8.00 (7-10 Working Days)
  • Please note that we are currently not able to ship to Northern Ireland or the Republic of Ireland, amongst others. 
  • Not on our delivery list? sign up to our newsletter to be the first to know when we will resume shipping to your region.

Countries We Ship To:

Albania

Austria

Bosnia

Cyprus

France

Italy

Germany

Liechtenstein

Malta

Monaco

Netherlands

Spain

INTERNATIONAL DELIVERIES

  • Standard Delivery (Via DPD): £12.00 (8-14 Working Days)
  • All our orders are shipped from the UK so international deliveries can incur customs charges. Any of these custom charges are the responsibility of the customer and will need to be paid before the order is released from customs. 
  • Our prices are in Pound Sterling (GBP), which means that international credit card providers and/or banks will determine the exchange rate and may add a processing, or administration fee if your order has to be converted to a currency other than GBP.
  • We’ll do our best to match delivery times quoted, but please do allow up to 21 days for your parcel to be delivered.

INTERNATIONAL COUNTRIES WE DELIVER TO:

Argentina

Australia

Bangladesh

Brazil

Canada

Chile

China

Colombia

Dominican Republic

Egypt

Ghana

Hong Kong

India

Indonesia

Israel

Japan

Kenya

Kuwait

Lebanon

Malaysia

Mexico

Moldova

Morocco

New Zealand

Nigeria

Oman

Peru

Philippines

Qatar

Russia

Saudi Arabia

Singapore

South Africa

South Korea

Sri Lanka

Taiwan

Thailand

Turkey

Ukraine

United Arab Emirates

United States

Vietnam

RETURNS

To find out more, please visit our returns page.