delivery & returns
Standard Delivery Charges:
WHERE |
SERVICE |
COURIER |
COST |
DELIVERY ESTIMATE |
GB |
Standard |
EVRI |
£3.45 |
3-5 Working Days |
NI |
Standard |
DPD |
£3.45 |
3-5 Working Days |
GB |
Next Day - Weekday |
DPD |
£5.90 |
Order before 2pm weekdays for next day |
GB |
Next Day - Weekend |
EVRI |
£5.90 |
Orders placed Fri after 2pm to 10am Sun will be sent Mon |
GB DELIVERIES
- Standard Delivery (Via EVRI): Free GB delivery on orders over £49 or £3.45 delivery for orders under £49 (3 – 5 working days, depending on your postcode).
- NI Standard Delivery (Via DPD): £3.45, 3-5 working days, depending on your postcode.
- GB Next Day Delivery - Weekday (Via DPD): Upgrade for £5.90 - Order by 2pm Mon-Fri.
- GB Next Day Delivery- Weekend (Via EVRI): Upgrade for £5.90 - Orders placed between 2pm Fri and 10am Sun will be delivered on Mon.
- Over a Bank Holiday, we’ll process your purchase the next working day. During sale, it may take a little longer.
- During peak periods we may experience courier delays, please allow an additional working day before contacting customer services.
DELIVERY FAQS
- Some home and perishable goods cannot be shipped to certain countries. Please check product pages to see if they are eligible to be shipped to your chosen country.
- In addition, new Brexit restrictions also prevent some products being sent to certain countries.
- If you’ve ordered more than one item and we’re delivering them separately, you’ll only pay for postage once.
- Gibraltar and the Channel Islands will incur additional shipping fees and longer delivery dates, please see below for further details.
- Unfortunately we currently are unable to send items to PO Box or British Forces Post Offices (BFPO) addresses.
EUROPEAN and INTERNATIONAL DELIVERIES
- Standard Delivery: £ varies depending on location, see below for further details
- Not on our delivery list? head to the footer to sign up to our newsletter and be the first to know when we resume shipping to your region.
- All our orders are shipped from the UK so international deliveries can incur customs charges. Any of these custom charges are the responsibility of the customer and will need to be paid before the order is released from customs.
- Our prices are in Pound Sterling (GBP), which means that international credit card providers and/or banks will determine the exchange rate and may add a processing or administration fee if your order has to be converted to a currency other than GBP.
- We’ll do our best to match delivery times quoted, but please do allow up to 21 days for your parcel to be delivered.
Zone A: £8.95 (DPD Classic) |
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Austria |
Bahrain |
Belgium |
Cyprus |
Czech Republic |
Denmark |
France |
Germany |
Guernsey |
Hungary |
Isle of Man |
Jersey |
Lithuania |
Luxembourg |
Netherlands |
Poland |
Portugal |
Republic of Ireland |
Slovakia |
Slovenia |
Zone B: £11.95 (DPD Classic) |
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Bulgaria |
Croatia |
Estonia |
Finland |
Gibraltar |
Greece |
Guernsey |
Italy |
Malta |
Romania |
Spain |
Sweden |
ZONE C: £14.95 |
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United States |
Australia |
Bangladesh |
Canada |
China |
Egypt |
Ghana |
Hong Kong |
India |
Israel |
Japan |
Kenya |
Kuwait |
Lebanon |
Liechtenstein |
Malaysia |
Monaco |
Morocco |
New Zealand |
Nigeria |
Oman |
Philippines |
Qatar |
Saudi Arabia |
Singapore |
South Africa |
South Korea |
Sri Lanka |
Taiwan |
Thailand |
Turkey |
United Arab Emirates |
Vietnam |
ZONE D: £19.95 |
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Albania |
Belarus |
Brazil |
Chile |
Dom Republic |
Mexico |
Peru |
RETURNS
To find out more, please visit our returns page.