delivery & returns
Latest delivery update
Standard Delivery Charges:
|
WHERE |
SERVICE |
COURIER |
COST |
DELIVERY ESTIMATE |
|
GB |
Standard |
Hermes |
£3 |
3-5 Working Days |
|
GB |
Next Day - Weekday |
DPD |
£5.90 |
Order before 2pm weekdays for next day |
|
GB |
Next Day - Weekend |
Hermes |
£5.90 |
Orders placed Fri after 2pm to 10am Sun will be sent Mon |
|
Europe |
Standard |
DPD |
£8.00 |
7-10 Working Days |
|
USA |
Standard |
DPD |
£12.00 |
5-8 Working Days |
|
Rest of the World |
Standard |
DPD |
£12.00 |
8-14 Working Days |
GB DELIVERIES
- Standard Delivery (Via Hermes): Free GB delivery on orders over £40 or £3 delivery for orders under £40 (3 – 5 working days, depending on your postcode)
- GB Next Day Delivery - Weekday (Via DPD): Upgrade for £5.90 - Order by 2pm Mon-Fri.
- GB Next Day Delivery- Weekend (Via Hermes): Upgrade for £5.90 - Orders placed between 2pm Fri and 10am Sun will be delivered on Mon.
- Over a Bank Holiday, we’ll process your purchase the next working day. During sale, it may take a little longer.
- During peak periods we may experience courier delays, please allow an additional working day before contacting customer services.
DELIVERY FAQS
- Some home and perishable goods cannot be shipped to certain countries. Please check product pages to see if they are eligible to be shipped to your chosen country.
- In addition, new Brexit restrictions also prevent some products being sent to certain countries.
- If you’ve ordered more than one item and we’re delivering them separately, you’ll only pay for postage once.
- We are currently not shipping to Northern Ireland or the Republic of Ireland. Please sign up to our newsletter to be the first to know when we will resume shipping to this region.
- Gibraltar, the Channel Islands and Isle of Man may incur additional shipping fees and longer delivery dates.
- Unfortunately we currently are unable to send items to PO Box or British Forces Post Offices (BFPO) addresses.
EUROPEAN DELIVERIES
- Standard Delivery (Via DPD): £8.00 (7-10 Working Days)
- Please note that we are currently not able to ship to Northern Ireland or the Republic of Ireland, amongst others.
- Not on our delivery list? sign up to our newsletter to be the first to know when we will resume shipping to your region.
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Countries We Ship To: |
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|
Albania |
Austria |
Bosnia |
Cyprus |
France |
Italy |
|
Germany |
Liechtenstein |
Malta |
Monaco |
Netherlands |
Spain |
INTERNATIONAL DELIVERIES
- Standard Delivery (Via DPD): £12.00 (8-14 Working Days)
- All our orders are shipped from the UK so international deliveries can incur customs charges. Any of these custom charges are the responsibility of the customer and will need to be paid before the order is released from customs.
- Our prices are in Pound Sterling (GBP), which means that international credit card providers and/or banks will determine the exchange rate and may add a processing, or administration fee if your order has to be converted to a currency other than GBP.
- We’ll do our best to match delivery times quoted, but please do allow up to 21 days for your parcel to be delivered.
|
INTERNATIONAL COUNTRIES WE DELIVER TO: |
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|
Argentina |
Australia |
Bangladesh |
Brazil |
Canada |
Chile |
|
China |
Colombia |
Dominican Republic |
Egypt |
Ghana |
Hong Kong |
|
India |
Indonesia |
Israel |
Japan |
Kenya |
Kuwait |
|
Lebanon |
Malaysia |
Mexico |
Moldova |
Morocco |
New Zealand |
|
Nigeria |
Oman |
Peru |
Philippines |
Qatar |
Russia |
|
Saudi Arabia |
Singapore |
South Africa |
South Korea |
Sri Lanka |
Taiwan |
|
Thailand |
Turkey |
Ukraine |
United Arab Emirates |
United States |
Vietnam |